Official Documents

Terms and Conditions war138 – The Platform Usage Guide You Need to Know

Please read this document carefully before using war138 services. By registering or using this platform, you agree to comply with all terms and conditions stated herein.

Last updated: 1 January 2026  |  Version 3.0

6 Key Things That What You Need to Know in the war138 Terms

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Age Requirement 18 and Above

Only individuals aged 18 and above are permitted to register and use war138 services. Age verification through KYC is mandatory before any financial transactions are processed.

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One Account Per User

Each user is only permitted to hold one active account. war138 reserves the right to close duplicate accounts and forfeit any existing balance if this rule is violated.

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Transparent Bonus Terms

All war138 bonuses and promotions are subject to clearly stated rollover requirements. No hidden conditions – all information is presented transparently to players.

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Account Security

Users are responsible for keeping their account password confidential. war138 provides two-factor authentication (2FA) for additional protection, which is recommended for all accounts.

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Dispute Resolution

War138 has a fair and transparent dispute resolution procedure. All complaints are handled by a dedicated team within a set timeframe without bias.

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Responsible Gaming

War138 is committed to the principles of responsible gaming. Self-exclusion tools are available to all members to help manage gaming activity in a healthy and controlled manner.

1 Acceptance of Terms

Welcome to war138. This Terms and Conditions document constitutes a legally binding agreement between you ("User") and war138 ("Company", "we", "Platform"). By accessing, registering, or using any part of the war138 platform – including the website, mobile app, and any related services – you expressly confirm that you have read, understood, and agreed to be bound by all terms set out in this document.

If you disagree with any part of these terms, you are not permitted to use the war138 platform. Continued use of the platform following any terms update will be considered acceptance of those changes.

Important: These terms apply to all war138 users without exception. Lack of awareness of the terms is not an acceptable excuse for any rule violation.

2 Eligibility & Registration

To register and use war138 services, you must fully meet all of the following eligibility requirements:

  • Be at least 18 years old at the time of registration.
  • Possess the legal capacity to enter into a binding agreement.
  • Not listed on any gambling exclusion list in any relevant jurisdiction.
  • Provide accurate, truthful and up-to-date personal information during registration.
  • Agree to undergo identity verification (KYC) when requested by war138.

War138 reserves the right to reject any registration application without providing a reason. Accounts registered using false information or by users known to be ineligible will be terminated immediately.

KYC verification is mandatory for processing the first deposit and all withdrawals. Accepted documents include MyKad, passport or any official government-recognised identity document.

3 User Account

Each user is only permitted to hold one (1) active account on the war138 platform. Holding more than one account – whether under your own name or using another person's identity – is a serious violation that will result in the closure of all associated accounts and forfeiture of any existing balance.

You are fully responsible for maintaining the security of your account, including:

  • Keep your account password secure and do not share it with anyone.
  • Use a strong and unique password combination for your war138 account.
  • Enable two-factor authentication (2FA) for additional protection.
  • Notify war138 immediately if you suspect your account has been compromised.

War138 shall not be held liable for any losses resulting from a user's own negligence in maintaining the security of their account.

4 Deposit & Withdrawal

War138 accepts a wide range of popular payment methods in Malaysia, including local bank transfers (Maybank, CIMB, Public Bank, Hong Leong, and more), DuitNow, Touch 'n Go, GrabPay, and cryptocurrencies such as USDT and Bitcoin. All transactions are processed through payment channels protected with multi-layer encryption.

  • Minimum deposit: RM 30 or equivalent (depending on payment method).
  • Minimum withdrawal: RM 50 or equivalent.
  • Deposit processing time: 5 minutes to 3 hours depending on the selected method.
  • Withdrawal processing time: 30 minutes to 24 hours after KYC verification is completed.
  • Daily withdrawal limit: Depending on your account's VIP tier (RM 20,000 – RM 500,000).

war138 does not charge any additional fees for standard deposits and withdrawals. Any transaction costs that may be imposed by payment service providers are beyond war138's control.

Withdrawals may only be made to a bank account or digital wallet registered under the same name as the war138 account holder. Withdrawals to third-party accounts are not permitted.

5 Bonus & Promotions

War138 offers a variety of bonuses and promotions from time to time. All bonuses are subject to the following conditions unless otherwise stated in the specific promotion terms:

  • Each bonus carries a rollover requirement (wagering requirement) that must be fulfilled before a withdrawal can be made.
  • Rollover requirements typically range from 1x to 30x depending on the type of bonus received.
  • Bonuses may not be used in conjunction with other bonuses unless explicitly stated.
  • War138 reserves the right to withdraw any bonus granted as a result of a technical error.
  • Players suspected of bonus abuse will have their bonus eligibility revoked.

Withdrawals made before the rollover requirement is fulfilled will result in the cancellation of the bonus and any winnings generated from that bonus.

6 Game Rules

All games available on the war138 platform operate using a Random Number Generator (RNG) that has been verified and certified by an independent body. The outcome of every game is entirely random and cannot be influenced by any party.

Users agree to:

  • Play for personal entertainment purposes only, not as a primary source of income.
  • Not using any automation software, bots, or tools to assist gameplay.
  • Not exploiting any bugs or vulnerabilities in the platform for personal gain.
  • Accept the system's decision as final in cases where game outcomes are disputed.

7 Fraud & Security

War138 takes any fraudulent activity, money laundering, or misconduct on its platform seriously. Any user suspected of involvement in the following activities will have their account terminated immediately and their balance forfeited:

  • Use of another person's credit card or payment details without authorisation.
  • Collusion between players to manipulate game outcomes.
  • Any attempt to hack, breach, or disrupt the platform's systems.
  • Money laundering through repeated deposit and withdrawal activities.

war138 cooperates with relevant authorities in financial crime investigations. All transaction records are retained and may be submitted to authorities when required by law.

8 Responsible Gaming

War138 is fully committed to the principles of responsible gaming and the well-being of its users. The platform provides the following self-control tools to all users:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
  • Loss Limit: Set a maximum loss amount within a defined period.
  • Wagering Limit: Limit the total betting amount per session or per day.
  • Temporary Break: Suspend your account temporarily for a period between 24 hours and 6 months.
  • Self-Exclusion: Permanently close your account if needed to prevent dependency issues.

If you need assistance with gambling dependency issues, please contact the war138 support team or reach out to the relevant official helpline. war138 encourages all players to play responsibly and within their financial means.

For more information, visit the Responsible Gaming us.

9 Data Protection

War138 collects, stores, and processes users' personal data in accordance with the platform's Privacy Policy and Malaysia's Personal Data Protection Act (PDPA). Your personal data is used solely for the following purposes:

  • Identity verification and KYC process.
  • Financial transaction processing.
  • Service delivery and customer support.
  • Fraud prevention and security monitoring.
  • Delivery of promotional information (subject to user consent).

War138 does not sell or disclose users' personal data to third parties for marketing purposes without the user's explicit consent. For full details, please refer to Privacy Policy us.

10 Changes to Terms

War138 reserves the right to modify, update, or add to any section of these Terms and Conditions at any time without prior notice. Such changes take effect immediately upon being published on this website.

It is the user's responsibility to review this page periodically to stay informed of the currently applicable terms. Continued use of the platform after any changes constitutes acceptance of the updated terms.

For material and significant changes, war138 will endeavour to notify users via their registered email or in-platform notification at least 7 days before the changes take effect.

11 Limitation of Liability

To the extent permitted by applicable law, war138 shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use the platform, including but not limited to:

  • Financial losses resulting from gaming activity.
  • Service disruptions caused by scheduled or unscheduled maintenance.
  • Technical failures occurring beyond war138's control.
  • Losses resulting from third-party actions or third-party payment system failures.

However, in all cases, war138's maximum liability to any user shall not exceed the total amount deposited by that user within the 30 days preceding the claim.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the war138 support team through the following channels:

  • Live Chat: Available 24/7 via the chat icon in your account.
  • Email: [email protected] (response within 1 working hour).
  • FAQ Page: Visit FAQ page for answers to frequently asked questions.

The war138 support team operates 24 hours a day, 7 days a week in Bahasa Melayu, English and Mandarin. We are committed to resolving every enquiry promptly, fairly and professionally.

Documents & Related Pages

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Understood & Agreed? Join war138 Now

By registering, you confirm that you have read and agree to the war138 Terms and Conditions. Begin your gaming experience with a transparent and trusted platform.

Platform secured with 256-bit SSL. KYC required. For users aged 18 and above only.

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